| Shipping & Frequently Asked Questions |
Q: How long will it take to get my limited edition print?
A: Since each print is printed on demand, hand signed and
numbered, we ask that you allow up to three weeks for the final
piece of artwork to arrive. After your order has been submitted,
you should receive a confirmation email within 48 hours giving
you notice of edition number, approximate shipping date and
estimated time of arrival.
Q: What if I don't have a Paypal Account?
A: No problem. Go ahead and click the "buy now" button, you
can fill in your credit card and shipping information on the
secure form. You are not required to have a PayPal account.
Q: Can I pay via check or money order?
A: Unfortunately no. International and domestic money order
fraud is so rampant that I cannot accept them. I do not accept
checks from anyone I do not personally know. If you open a
PayPal account - you can link your checking account to it which
will allow you to send an eCheck through PayPal which I will
accept.
Q: What if my print arrives damaged or I want to return it?
A: If your print arrives damaged, please contact me immediately
at chris@ancientartizen.com. All artwork is insured. Due to the
nature of "limited edition" artwork it would be helpful if you could
take a digital picture of the damage and send it to me in your
email. I will do my best to get a replacement to you right away. In
some cases the damaged artwork may need to be returned or
handed over to the shipping agent.
Should you just want to return the artwork for another reason, I
can refund the purchase price of the artwork as long as it is
returned in its original condition within 14 days of receiving it.
Unfortunately as an artist, I cannot refund you the shipping
costs. You will only be refunded the purchase price of the
artwork.
Q: Can I get a shipping discount on multiple orders?
A: Yes - but you must contact me in advance so that I can
calculate the shipping costs and email you a custom invoice
through PayPal with the revised amount.
A: Since each print is printed on demand, hand signed and
numbered, we ask that you allow up to three weeks for the final
piece of artwork to arrive. After your order has been submitted,
you should receive a confirmation email within 48 hours giving
you notice of edition number, approximate shipping date and
estimated time of arrival.
Q: What if I don't have a Paypal Account?
A: No problem. Go ahead and click the "buy now" button, you
can fill in your credit card and shipping information on the
secure form. You are not required to have a PayPal account.
Q: Can I pay via check or money order?
A: Unfortunately no. International and domestic money order
fraud is so rampant that I cannot accept them. I do not accept
checks from anyone I do not personally know. If you open a
PayPal account - you can link your checking account to it which
will allow you to send an eCheck through PayPal which I will
accept.
Q: What if my print arrives damaged or I want to return it?
A: If your print arrives damaged, please contact me immediately
at chris@ancientartizen.com. All artwork is insured. Due to the
nature of "limited edition" artwork it would be helpful if you could
take a digital picture of the damage and send it to me in your
email. I will do my best to get a replacement to you right away. In
some cases the damaged artwork may need to be returned or
handed over to the shipping agent.
Should you just want to return the artwork for another reason, I
can refund the purchase price of the artwork as long as it is
returned in its original condition within 14 days of receiving it.
Unfortunately as an artist, I cannot refund you the shipping
costs. You will only be refunded the purchase price of the
artwork.
Q: Can I get a shipping discount on multiple orders?
A: Yes - but you must contact me in advance so that I can
calculate the shipping costs and email you a custom invoice
through PayPal with the revised amount.
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